I believed there being a policy for overweight people. I used to be up against the window all the journey.I compensated for my seat but because it turned out I actually didn’t have just one. With the Previous Piedmont continue to flying thinking American would do much better, unhappy throughout.
– Flip your solution and to not deal with the Customer like Dust. Notice that they are your ‘bread and butter’ and without them you wouldn’t be in operation whatsoever.
No gate supervisor on scene. Continue to not telling the group within the gate a issue. When. I requested was instructed the flight experienced boarded although not taken off. But no rationalization as to why. It’s not a weather detail as well as the flight continues to be recreated.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a immediate flight which ought to have been six.5 hrs. We boarded about thirty min late, only to listen to from your captain that we were being nonetheless awaiting fuel and nonetheless did not have confirmation regarding when, but that it could take at the least 20 min to refuel. Eventually just after 1 hour around the plane, we had refueled, only to listen to that an armrest was broken and we were awaiting a fix. We had been over the plan for 1.5 hrs, just before choose-off. WHY, would you board passengers on that very long of a flight Just before refueling, Specially not getting an ETA to the gas?
Please consider this so other passengers won’t have the similar working experience…..I would love a reply from you also..
We flew Pretty much within just vision of the desired destination, and after that my website the captain arrived on and explained that the technical difficulty was acting up, and as opposed to landing the place our place was, they needed to transform again read this to have it serviced by individuals that could in fact make this happen.
Our Mate had now skipped her entire shift at work and we ended up very upset. Her cellular phone was functioning lower as we had put in your entire afternoon to the telephone along with her as well as the airlines checking in on our son. She was told to attend, so she did.
I attempted calling AA for restitution and gained a look here “variety letter” apologizing for my practical experience.
The full crew personnel was nice , but this guy went over and above the jobs anticipations and really should be praised and identified. I’m also joyful we have a snack once again.
Me and my spouse needed to deal with a servicing challenge for the airport, flying from JFK to MIA (AA2299),due to which we needed to alter the flight .Just after outlining The difficulty to the pink jacket AA staff, the flight was adjusted, and we were being certain to be seated during the first-class as we ended up purported to on the initial flight (my spouse is seriously pregnant).
American Airlines has the worst shopper service of all airlines I have Utilized in my sixty three yrs. My spouse’s anniversary earrings have been stolen away from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Get hold of us again right after reporting the thief the working day it occurred.
Being a business, you've stepped way outside of line taking a community situation on this. But the situation you’ve taken correctly favors “discrimination” from all other folks who will be entitled towards the Specific protective provisions savored by a privileged minority.
I a short while ago took a flight from JFK to St Thomas on a Saturday eight am flight and experienced probably the most practical, economical knonwledgable flight attendant she was fantastic. I would like to many thanks her for making my journey extra enjoyable.
The complete opposite is your personnel Liibide (sorry I didn’t get the spelling of his name). I hesitate to phone him a Purchaser Service Rep. He did aid me with a few complications I'd on my outgoing flight but generally was of no enable whatsoever with my return flight.